Technology has drastically changed the way we communicate with each other. In just a few short years, we’ve gone from sending handwritten letters to communicating instantly with anyone in the world via text, email, and social media. Here are six ways technology is continuing to change the way we communicate.

Were Communicating More Often, But in Shorter Bursts

Thanks to the popularity of messaging apps like WhatsApp, Facebook Messenger, and iMessage, we’re now used to being able to contact anyone we want at any time of day. And because we can contact someone instantly, we tend to communicate in shorter bursts than we would if we were sending an email or letter.

This change has been most noticeable in the way young people communicate; they’re much more likely to send a quick “text speak” message than write out long sentences or phrases.

Bots and AI-powered Assistants are Becoming our New Best Friends

As artificial intelligence gets better at understanding human communication, we’re starting to see more and more AI-powered chatbots and assistants enter the market.

These days, we can talk to our bank’s chatbot about our account balance, ask Alexa for the weather forecast, or chat with a salesperson on a website powered by artificial intelligence. And as AI continues to get better at understanding human communication, these sorts of interactions are only going to become more common.

NBN and Fixed Wireless Internet Help Us Stay Connected

In today’s always-on world, it’s more important than ever to be able to stay connected. Whether a person is working from home or keeping in touch with family and friends overseas, NBN and fixed wireless internet from providers like Swoop help them stay connected when it matters most. With super-fast speeds and super-reliable connections, people can do more of what they love without worrying about being disconnected.

Visuals are Becoming Increasingly Important in our Communications

With the rise of visual social media platforms like Snapchat and Instagram, it’s clear that people are now interested in consuming information that is presented in a visually appealing way. And as we continue to consume more and more visual content online, businesses are going to have to adapt their communications accordingly by incorporating more visuals into their marketing materials, website content, and much more.

We’re Becoming More Open to Communicating with Strangers (at least online)

The rise of social media has made it easier than ever before to connect with people from all over the world who share similar interests. And as online communication becomes more commonplace, we’re becoming less hesitant to reach out and connect with others online (even if we’ve never met them in person).

We Expect Faster Responses to our Communications

With instant messaging apps being so popular these days, we’ve become used to getting near-instant responses to our messages (within seconds or minutes). But when it comes to other forms of communication like email or even phone calls, our expectations haven’t changed all that much; we still expect a reasonably quick response even though it might take hours or even days for someone to get back to us.

Summary

All in all, it’s clear that technology is drastically changing the way we communicate with each other. We’re now used to being able to communicate instantly with anyone in the world, but this convenience has come at the cost of longer attention spans and increased expectations for prompt responses.

As businesses try to keep up with these changes, they will need to pay closer attention not just to what consumers are saying, but also to how they are saying it. After all, it’s not just what we say that matters, but how we say it too.